Appointments can be made via phone on (02) 9231 1000 or online - please click on the above 'Book an appointment' tab.
When booking any appointment, if you believe you will require a longer consultation, please let reception know at the time of booking.
We kindly ask new patients to arrive 5 minutes before your consultation to complete forms or alternatively, you can complete the new patient form from below and bring it with you to your appointment.
Please make sure to complete the form as thoroughly as you can. We need accurate and detailed information to provide you with the best care possible.
Make sure to have your Medicare card and any other concessions cards with you in addition to a list of your current medications and/or allergies, if you have any.
There are moderate fees for most consultations including a fee for pension, DVA and health card holders. Children under 13 are bulk billed. All subsequent consultations within two weeks of a paid consultation with the same doctor will be bulk billed.
Fees for procedures or for consultations not listed above, vary. Please contact us for our up to date private fee schedule. We are able to submit your claim for the Medicare rebate, online at the time of payment. Payment must be made at the time of service.
Each doctor is able to determine their own fees and you will be informed at the time of consultation.
All allied health services are contracted and these providers determine their own fees. Please check with your provider to ensure that you know how much you may be liable for. This needs to be paid for on the day of service.
Fees associated with medical and allied health services are complex and can be seen to be inconsistent. Some services can be bulk billed, some receive a rebate direct from Medicare or your insurer and some require payment of the full amount. Even between insurers vary in how much and what they will pay. This becomes even more complex (and difficult) when dealing with specialist medical services so always ask! We are able to complete Medicate rebates at the practice, at the time of service.
We are not responsible for third party billings (e.g. pathology, radiology and specialists). You should discuss with these providers what their fee policy is. When you get your pathology request please ensure that you have signed it, if you are not sure please discuss this with the pathology collector (whether it be with the company collector, nurse or doctor).
WorkCover charges may be covered by your employer’s WorkCover insurance. However, this is not guaranteed and depends on whether your claim will be accepted. You may become liable for your accounts if WorkCover does not accept your claim.
At the end of the day, you are responsible for paying your account.